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Billing Utility Dispute

  1. Inquiries or complaints on a specific utility bill must be made prior to the due date.

    This dispute form should only be used for consumption issues after meter readings have been verified, an inspection for leaks has not shown any water leaks and a meter test has been performed. Bills in dispute are still subject to penalty and/or disconnection for non-payment. If the review of the dispute results in an adjustment to the bill, the adjustment will appear as a credit on the account. Note: Failure to receive a bill that was mailed to the current mailing address on file for the account does not waive obligation to pay same when due.

    Your complaint must include specific information about why the billing is incorrect and what adjustments you are requesting.

  2. If Different From Service Address

  3. Be Specific - Attach Additional Pages If Necessary

  4. Leave This Blank:

  5. This field is not part of the form submission.